Orders missing

CLEVELAND06PGA

my purchases are missing

QueenB

https://community.king.com/en/candy-crush-saga/discussion/484294/orders-missing

Hi CLEVELAND06PGA,

I’m sorry to hear your purchases are missing. Let’s try to resolve this for you!

Here’s what you can do:

1. Restart Your Game: Sometimes purchases take a moment to sync, so restarting the app can help.
2. Check Your Internet Connection: Ensure you have a stable internet connection.

If your purchases still haven’t appeared, please contact Player Support so they can assist you further:

1. Open the game and go to the settings menu (gear icon).
2. Tap the “?” to access the Help Center.
3. Scroll down and select Contact Us, and include as much info as possible.

Player Support will investigate and help you get your missing purchases. Let us know if you need further assistance 😊