Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Cant use gold bars to buy extra lives

I have lots of gold bars, yet I cant buy lives using it. I already have checked my google account in the play store to check if there are requests or orders but upon checking there's none, still I cant purchase lives using the gold bars. I cant access the store. Need help. Thanks.

Accepted answers

All comments

Colorbomb_Collector

Hi there, welcome to the Community!

Please try the following steps and let me know if they do not resolve the issue:

Close all apps and restart your device:
- On most phones, press your phone's Power button for about 30 seconds or until your phone restarts.
  You may need to tap Restart > Restart.
Check and update your Android version and the game app
Temporarily free up space by clearing app's cache. This is a short-term solution. Over time, cached data will build up again. To clear cache, please go to Settings > Apps > > Storage >"Clear cache" *ONLY*
Sync your device with Google servers:
- Open your phone's Settings app.
- Tap System Date & Time.
- Turn off Automatic Time Zone and Automatic Date & Time.
- Change the date and time to be incorrect.
- Turn on Automatic Time Zone and Automatic Date & Time.
Make sure that you have sufficient memory on your device. We recommend having at least 2GB free - to check this see this link

I wish you a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Colorbomb_Collector

Hi there, welcome to the Community!

Please try the following steps and let me know if they do not resolve the issue:

Close all apps and restart your device:
- On most phones, press your phone's Power button for about 30 seconds or until your phone restarts.
  You may need to tap Restart > Restart.
Check and update your Android version and the game app
Temporarily free up space by clearing app's cache. This is a short-term solution. Over time, cached data will build up again. To clear cache, please go to Settings > Apps > > Storage >"Clear cache" *ONLY*
Sync your device with Google servers:
- Open your phone's Settings app.
- Tap System Date & Time.
- Turn off Automatic Time Zone and Automatic Date & Time.
- Change the date and time to be incorrect.
- Turn on Automatic Time Zone and Automatic Date & Time.
Make sure that you have sufficient memory on your device. We recommend having at least 2GB free - to check this see this link

I wish you a nice day!

I haven't gotten any new levels in about 2 months.
Hi all, i haven't been getting any new levels in about 2 months. I am stuck on 20,525 with no new levels while my friend is almost at 20,800. I followed all of the tips in the FAQ. Is this normal? When can I expect new levels? Thanks.
Solusi
Udah 3 hari " due to connection issues, we couldn't verify its status, and let you know when connection is restored" kata ini selalu muncul, padahal koneksi internet lancar dan bagus. Tolong diperbaiki lagi, kami mau beli emas tapi tidak bisa karena masalah itu.
Compra na debitado no jogo
There was an error rendering this rich post.
Impossible to pass high levels
it is impossible to pass 19096 without spending money. The rules keep changing to make the highest levels impossible. king stop being so greedy or lose all your players!
I pasted 18000 levels where my crown?
I pasted 18000 levels where my crown?

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…