Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

shop

I have 495 gold bars that I won in the game, but I cannot use them to add anything and there is no benefit from them. How can I use them, knowing that the store link cannot be opened?

Accepted answers

All comments

Colorbomb_Collector

Hi there, I understand your concern as you're not able to use your Gold Bars.

Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps do not resolve your issue.

Sign in to your Microsoft account
Make sure Windows has the latest update: select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.
Update Microsoft Store: Select the Start button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.
Repair or reset the game app
Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Have a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Colorbomb_Collector

Hi there, I understand your concern as you're not able to use your Gold Bars.

Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps do not resolve your issue.

Sign in to your Microsoft account
Make sure Windows has the latest update: select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.
Update Microsoft Store: Select the Start button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.
Repair or reset the game app
Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Have a nice day!

Payment issue
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Recommendations
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Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…