Dear King Games Support Team,
I am a dedicated player of Candy Crush, and I would like to report a technical issue I recently encountered during gameplay.
Issue Details:
I had four orange candies lined up next to each other, but the game did not recognize them as a matching set.
As a result, they did not explode or count as a valid match, causing me to lose the round unfairly.
I have attached a screenshot that clearly shows the issue.
Could you please look into this bug and let me know if there is a solution? I would also appreciate any possible compensation for the lost opportunity.
Thank you for your time, and I look forward to your response.
Best regards,
Karmy Lassaad