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Hello
It happened on e occasion where I had gold bars waiting and I claimed it and I never got them. Like just now 50 gold bars pressed claim and still have 5 like before.
Hi @Petra81
I am sorry to hear that you have not received your Gold Bars rewards. Would you be so kind as to let me know the event/challenge that was supposed to credit them?
Also, could you pleas share with me your in-game user ID to locate your account.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
