Can't send lives

Question

After the most recent update, I am now unable to send lives.

Tapping on my friend's profile in the friendlist does nothing.

Kindly assist. Thank you!

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3268657#Comment_3268657

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

Hurhurhur · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3268491#Comment_3268491

Hello :)

I've tried your recommendations, and still faces the same issue unfortunately :(

kiara_wael · Answer

Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: * Restart the Game: Sometimes, a quick restart can unfreeze those lives. * Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives. * Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs. * Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.