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How can I save Candy Royale streak when stuck "Contacting App Store"?

LunarRed
LunarRed Posts: 3

Level 1

I've been working for to complete my Candy Royale streak. I'm 16/22 levels in, and I'm stuck on "Contacting App Store" screen. I know from previous times this has happened if I restart the app, I'll lose my streak. I've already spent $20 to save this streak because I was determined to make it happen this time, but now I'm going to have waste all that effort and money because of a bug. Can anyone please help?

Answers

  • kiara_wael
    kiara_wael Posts: 159,359

    Hi and Welcome to the King Community

    Thank you for the feedback, in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

    If this not works Please Contact Support: Follow the steps mentioned above

  • LunarRed
    LunarRed Posts: 3

    Level 1

    Again, I know HOW to fix the issue, but all the fixes make me lose my streak and the time and MONEY I have invested to get this far. I was prepared to use gold coins to pay for a few more moves and save my streak.

  • LunarRed
    LunarRed Posts: 3

    Level 1

    Actually, I got a phone call and apparently this killed my game anyway so now I'm out of luck. This is infuriating. I've spent thousands of hours and hundreds of REAL dollars for this to keep happening over and over.

  • christinewupp
    christinewupp Posts: 10,874

    Please stop spending money on this game. That would be my best advice here. King won't refund your money if the game hangs up for any reason. You are wasting your money.

Hey! Would you like to give us your opinion?