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Can I move my progress from Facebook to a king account?

Lizzy1234
Lizzy1234 Posts: 1

Level 1

My old Facebook was hacked and my current game is linked to that account. Can I log out and login on king without losing my game progress?

Answers

  • kiara_wael
    kiara_wael Posts: 159,425

    Hi and welcome to the King Community

    If you’d like to transfer your game progress from Facebook to a King account, follow these steps: and your game progress saved

    Step 1: Create a King Account

    1️⃣ Open Candy Crush Saga on your device.
    2️⃣ Tap the Settings (gear icon) at the bottom-left of your screen.
    3️⃣ Click on "My Profile."
    4️⃣ Select "Sign up with email" and create your King account by entering your email, password, and name.
    5️⃣ Tap "Create My Account."

    Step 2: Sync Your Progress

    1️⃣ Log out of Facebook in the game’s profile menu.
    2️⃣ Close and restart the game.
    3️⃣ Log in using your newly created King account (select "Log in with email").
    4️⃣ Your progress should transfer automatically.

    If your progress doesn’t sync, don’t worry! You can contact King Player Support for manual help:

    • Open Candy Crush Saga
    • Go to Settings (gear icon)
    • Tap the ? icon and choose Progress Issues
    • Scroll all the way down and select Contact Us

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