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Hello, in a few hours I will play something like 70 gold bars. Can I get them back?
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And I have similar issues...It's not fair. I bought 5 lollipops, 35 gold bars are gone and there are no lollipops because it said I don't have enough money. And I had 89 gold bars
Hi @claudiaar0410,
Sorry to hear that you’re missing 70 Gold Bars! 😞 I’d love to help figure out what happened. Could you share a few more details?
When did you notice the Gold Bars were missing? Did you make any recent purchases or use them for extra moves, boosters, or events? Are you logged into your King or Facebook account? (Try logging out and back in to refresh your balance.)
Unfortunately, we can’t replace missing Gold Bars here in the community, but if you believe there was an issue with your account, you can contact Player Support for further assistance:
Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and select Purchases & Gold Bars. Scroll down and tap "Contact Us" to submit a request.
Let me know if you need any help reaching Support! Fingers crossed they can assist you😊
