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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
It always says I have no internet connection and can't buy anything
Hi @jaqwui17,
Sorry to hear you're having trouble with the internet connection error, that must be frustrating! 😞 Let's try a few things to fix it:
Check your internet connection – Try switching between WiFi and mobile data to see if that helps.Restart your device – A simple restart can sometimes resolve connection issues.Update the game – Make sure you have the latest version installed from the app store.Log out and back in – If you're signed into a King or Facebook account, try logging out and back in to refresh your connection.Clear cache (Android only) – Go to Settings > Apps > [Candy Crush] > Storage > Clear Cache.
If none of these steps work, you may need to contact Player Support: Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and look for Connection Issues. Scroll down and select "Contact Us" to report the issue.
Let me know if any of these steps help! 😊
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I am at my wits' end, not knowing where to go to solve my small dilemma. When I pay for gold bars CC shows it is asking PayPal for money from an email address I deleted 2 years ago. I cannot find where to go to change this email address for the game, or do I have to do it in Facebook? I have spent hours on the phone with…
II can't download my games
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
Why is that the level will start again whenever minimize or something interrupt the game
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level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
