I'm unable to use my gold. I tried t support, they asked me to go to my Google account.

sharonofalda

I'm unable to use my gold. I tried to contact support, they justvasked me to go to my Google account, if I have a pending payment to cancel it, then restart. I dont have a pending payment but I restarted anyway. The last advise is to go to Community.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, in the meantime Please check this step

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version

If this not works Please Contact Support: Follow the steps mentioned above