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Hi, I can’t access the game at all as it’s stuck on the chocolate box on the welcome screen. Please help.
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Hello @pepperminte🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing issue with the Chocolate Box in your game! Did you try to clear the cache, etc.,? If not, can you please try and see if that resolves the issue? Also, do you have the latest version of the App?
If nothing helps, please post back and let me know and I will report the issue to our Community In-charge / Game Experts' team!
this is the screen that is stuck.