where did my gifts and lives from friends go??

hiker

I am on level 6284 and just went to use some of my extra lives that were given as gifts from friends and they are all gone!!! I had enough that I could have played for a while, now that I have time to actually sit and play. Where did they go and why did they disappear. Another ploy to have you spend money…Not likely

hiker

https://community.king.com/en/candy-crush-saga/discussion/comment/3292283#Comment_3292283

No that didn't help thanks anyway

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that:

1. Restart the Game: Sometimes, a quick restart can unfreeze those lives.
2. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.