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Ola, estou com problemas na compra de ouro...pelo meu cartao e pix ( no cadastro na minha conta google), tem outra forma de comprar??
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Hi @RafaellaLapienis 👋
Thanks for your message! Sorry to hear you're having trouble with your purchase using Pix and your Google account, that can definitely be frustrating.
This issue happens because some payment methods (like Pix), although accepted by Google, aren’t supported in our games. These methods often redirect you outside the game to complete the payment, and unfortunately, that can prevent the purchase from going through properly.
To avoid this, we recommend switching to a different payment method in your Google Play settings, such as a standard debit/credit card or a mobile wallet that completes the transaction directly in-game.
Here’s a helpful Google link if you’d like to manage your payment methods: 🔗 Update your Google Play payment method
Thanks again for your patience, and let us know if we can help with anything else ☺️
