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Can't press to buy or use gold.

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E'may
E'may Posts: 15

Level 2

I bought a gold item and reached the step of downloading the PromptPay image. I pressed the wrong button and pressed the back button and immediately pressed to buy again. It didn't work. Now I have gold to use and I can't use it.

IMG_20250328_211033.jpg

Answers

  • kiara_wael
    kiara_wael Posts: 163,699

    Hi and Welcome to the King Community

    Thank you for the feedback, in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

    If this not works Please   https://soporto.king.com/ Support: Follow the steps mentioned above

  • E'may
    E'may Posts: 15

    Level 2

    ทำหมดทุกอย่างแล้ว แต่ก็ใช้ไม่ได้ตงเป็นเพราะจะกดซื้อทองแล้วถึงขั้นตอนดาวโหลดรูปทีไว้ชำระเงินแล้วกดผิดไปโดนปุ่มย้อนกลับแล้วพอกดเข้าไปซื้อทองก้ไม่ได้ขึ้นความแบบนั่นเลย เป็นมาจะ2วันแล้ว

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