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NO SE SUMAN LOS BLOQUES DE ORO QUE GANO. AYUDA!!!
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Hi Raj. Thanks for your prompt response. Gold bars haven't been added to my game for several days. About 30 days. They're subtracted when I use them. But they don't add up when I earn them. I changed my cell phone. Could that have something to do with it? Thank you.
Hello @florpish 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with rewards in your game!
Usually, it takes up to 72 hours to hear back from an actual agent! When did you send your complaint to the Player Support team? Did you receive an automated email after sending your complaint? If so, did you send a reply with more details about the issue - such as screenshots when (1) the event(s) reward give you Gold bars, and (2) after they don’t add to your game, etc.,
I already email soport. But I didn't recive any solution
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.
You can also email them from here: