Candy Crush Saga

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Candy royale lost progression

Hi
I was at level 21 out of 22 at candy Royale with already a projection of more than 200 golden bars to win. It costed me 100 golden bars to reach the 21 first levels and after reaching the 21st level the Candy Royale progression disapreared. I had only one more level to reach. What can we do?

Accepted answers

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Yoperso21

https://community.king.com/en/candy-crush-saga/discussion/comment/3300676#Comment_3300676

Thanks a lot for your reply and explanations. Even if the outcome is a bit disapointing.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3300601#Comment_3300601

In that case there is probably nothing you can do @Yoperso21 . King Player support is not very helpful when it comes to issues with Candy Royale. I think what you have experienced is a common occurrence and I have read many similar posts in this community. Candy Royale tends to disappear on a Monday morning, around 9am European time when King reset the events. It is probably best to play the whole event through in one sitting. Even if Player Support had answered you they would only have given you a few boosters as compensation, they never refund gold bars used.

Yoperso21

https://community.king.com/en/candy-crush-saga/discussion/comment/3300600#Comment_3300600

I did it already three times in the last two weeks and received no answers.

How to do?

kiara_wael

Hi and Welcome to the King Community

Thank you for report it , In order to receive the best possible assistance, please reach out to our Player Support team using the game app or via https://soporto.king.com/

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

Thank you for report it , In order to receive the best possible assistance, please reach out to our Player Support team using the game app or via https://soporto.king.com/

Yoperso21

https://community.king.com/en/candy-crush-saga/discussion/comment/3300600#Comment_3300600

I did it already three times in the last two weeks and received no answers.

How to do?

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3300601#Comment_3300601

Yoperso21

https://community.king.com/en/candy-crush-saga/discussion/comment/3300676#Comment_3300676

Thanks a lot for your reply and explanations. Even if the outcome is a bit disapointing.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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