Candy Crush Saga

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Lost my power-up and game progress

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I recently saved my progress by signing into Facebook. When I did, I lost all accrued power ups and all my in game events restarted from zero. I lost over 100 power-up/game assists and lost close to 100 earned pins in the current event. Am I amble to reclaim anything back?

Accepted answers

All comments

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

Welcome! 👋

New here? Sign in or create an account to join the fun.

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