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No puedo ingresar a la tienda me aparece error de conexión
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Hi @maru979 and welcome to the Community!
I am sorry to hear that you are having this connection issue when trying to access the shop.
We usually recommend these steps to with these kind of situations so please try the following:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Hope this helps!