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My season pass just disappeared mid game. Anyone else?
Hi everyone 😃
Just a quick update to let you know that the Studio has worked their magic and the Season Pass should now be back in the game 🎉
Please make sure your app is updated to the latest version and let us know if you see it return 😉
Apologies for the inconvenience and thank you so much for your patience!
Mine disappeared also, so frustrating
My level is 18951. Enjoy!
Yes my season pass is gone. I hope I get the rewards!
Yes me too
Hi and Welcome to the King Community
Thank you for reporting , meanwhile the features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
Season Pass has gone from my game. Any fix yet?
Hi everyone 👋
Thanks so much for flagging this and we’ve passed this issue on to the team, and they are currently looking into it. The Season Pass disappearing mid-game definitely shouldn’t happen, and we understand how frustrating this can be 😔
In the meantime, please make sure your game is updated to the latest version and try restarting the app. If the Season Pass is still missing and you have made a purchase, feel free to reach out to our Player Support team directly from the game so they can check your account and advise on the next steps.
We really appreciate your patience while this is being looked into!
Season Pass has never been available on the Windows app nor on the Facebook.
@Nobody1 True enough, it disappeared from one of my phones that was just updated earlier today.
I'm happy you are having episode race finally. All good yay!!!
Hi, I'm fine thanks. I play only on windows. I was always 2 weeks and ahead of mobile being at the top of the map. That was the reason king gave me for my lack of events. Now all the levels are the same I have been getting the episode race because they have enough recordings now since more people are at the end. I think now maybe I probably would get events but I complete all levels on day of release or the next day. I don't have the patience to wait a week or two. It really doesn't bother me cause I'm use to not having events but I have always just wanted the episode race the most. Now I have it so I'm a happy camper.
Hi. @cookiemae how are you doing. Hope things are fine. How is your health.
Umm i was about to ask this on Monday but i backed out at last moment thinking you may feel I'm nosy. On Monday I got top that, factory frenzy, friends challenge, all three together. Since you've mentioned here you don't get events i thought may be I can ask. ( I remember you saying you didn't get that volcanic eruption or sticky rewards event also)
You must have tried all options to get events in your game. But I wanted to know whether for a change you can try logging into another device and check you have events there . Why isn't support resolving your issue. What's stopping them.
Yes, me too! Hadn't finished.
I never get this event never 😩
Mine just disappeared as well. It seems that it disappeared when I updated to the latest version. I was already through half of it before it disappeared.
Yes. This has happened to me. I did not have it for 5 days. Later after 5 days it came back. I also posted here in community asking for help but that was during March.
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Season Pass Disappeared with the upgrade paid .
ditto. got it tues by wed it was gone. happened 2 weeks ago and now this week...
my season pass also disappeared half game, purchased also the upgrade but haven’t downloaded yet. Also it’s not moving upwards despite winning levels
Same, and this is the 2nd time. I pay for the extra prizes too so I'm not happy. I guess I'll have to contact, again. Last time they said events update all the time to allow for new events and gave me some miscellaneous boosters. But, they can't take away something when you've paid for it!
Thanks for fixing the issue! My season pass just came back.
Yeah, something's still wrong. I finished the season pass, closed the app, went to do something else, logged back in and my season pass progress was gone. Candy Crush needs to get it together. It's like glitch-central for the last weeks.
My game updates automatically. I'm so sick of CC constantly blaming us for their issues. Like it's our fault their stuff isn't working. My game is up to date, my android is up to date and season still gone. It stayed on my old android tablet but disappeared from all games on the brand new android tablet. Ridiculous.
Oh, no, wait. Mine is back. At least in this first game. Let's see.
Mine toi
I paid for my season pass I cleared all the levels and it was gone wouldn't let me claim anything out $5
Well, mine is not fixed. My app is up to date. I have passed SO many levels. I'm pretty frustrated at this point! I cant even access the Grand Treats because I can't "finish" the Season Pass or Golf Pass.
This is when I started tracking that I wasn't progressing towards finishing the Season Pass. This is where I am now.
That's SEVENTY THREE levels. Come on! Don't take my money and ignore me!
Every time I have a problem with my WI-FI all. my gold bars desappear. It´s annoying to say the least! I need urgently support.😔
ID1395126559
Its over 6 weeks I'm not getting the season pass.
HELLO. HELLO.
it’s Wednesday the magical day for NEW REGULAR GAMES.
second Wednesday of STAR TOURNAMENT which I do not want. Why has this become new format and my weekly progress games no longer count.
Can I make real money while playing candy crush game.
I’ve completed level 18740 twice and still can’t progress to next levrl
VVamos
لماذا لا توجد اعلانات تساعد في كسب المزيد من الوقت?
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…