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Why am I unable to make any purchases that come out of my bank acc? Been playing this for years and this is the first time I've had this issue. Can anybody help me please?
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Sorry, I've got a bigger problem with the game atm. I've posted on community.
Hello again @DeeG79🤗
Thank you for clarifying that you are playing on Chrome - Facebook browser version! Since you are not playing on App, you won't have a version!
Unfortunately, the image did not appear properly! Can you please try again?
Thank you🍫🍬🍫
Here's a screenshot of it takes me to:
I use Chrome and I update the game when it requests it, so I'm not sure which version…
Hello @DeeG79🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
Can you please explain a bit more about what's happening when you try to make a purchase? Do you see any error message? If so, can you provide a screenshot of it?
Also, can you tell us which device you are using and which version of the App do you have right now?
Please reply back by typing below🍫🍬🍫