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see pic… on left-hand side on the bottom, you see the dragon is at the bottom & that was the last one needed. Why wasn’t it counted? Lost the win streak that I was on :(
There's definitely something going on, as the level I play for Season Pass has been doing this for the past two weeks. This has never happened before on that level. I usually can tell when it's about to happen because the dragon seems to be falling slower than normal. Must be a new bug.
Interesting! It just happened to me too and like you, I haven't spent a dime.
@QueenB What's going on here?
no I haven’t
Just out of curiosity: have you ever purchased anything in-game using real money or a giftcard? I've only seen this kind of glitch happening to paying players.
Thanks for the contact-us link. I’ve reached out and hopefully someone can look into it.
Hello @corina1 Yours is the third post I have read in the past week or so complaining about this happening. I would suggest you contact player support directly about this so that they can look into this. Use the "contact us" here:
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Here are two more complaints, and in both cases it's in the bottom right corner.
There have been quite a few complaints about this lately. It would be great if someone could look into this, @QueenB .
Hi everyone 👋
Thank you all so much for taking the time to report this issue and share your screenshots. I have passed your feedback and reports on to the Level Designers so they can take a closer look at these levels.
I hope to have more information soon. In the meantime, please continue to share any screenshots or examples if you encounter this again, they’re super helpful!
Thanks again for your patience and I'll keep you updated 🙂
my game is not showing adds
Happened to me too, on level 304.
This also happened to me
This happened for the second time, first time I lost my over 160 game streak this time I lost my over 60 game streak. Also lost my multi color bomb twice as well as over 80 tokens trying to continue game after I wasted all my moves not realizing it was a glitch, I paid for those extra tokens. Totally unfair
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
