Subject: Request to Recover Game Progress from Blocked Facebook Account Message: Dear Candy Crush

Usman1812

Subject: Request to Recover Game Progress from Blocked Facebook Account

Message:

Dear Candy Crush Support Team,

I hope you're doing well. I was playing Candy Crush using my Facebook account under the name Muhammad Usman, which has now been blocked or deactivated. Because of this, I have lost access to my game progress.

Here are my details:

Old Facebook Name: Muhammad Usman

Game Level: 4665

Device Used: vivo V21e

New Device: Infinix Note 50

New Facebook Account Name: Usman Khalid

I would be grateful if you could help me recover my progress and transfer it to my new account.

Thank you for your assistance.

Best regards,
Muhammad Usman

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can take a look in your game.

You can also email them from here:

https://soporto.king.com/contact