My candy crush can't connect to the Internet

Atifooladi

My candy crush can't connect to the Internet

CaramelKat

Hi there and welcome to our Community!

For connection issues, please try the following steps:

• Restart the Game: Sometimes, restarting the game can resolve connection issues.
  
• Update the Game: Ensure the game is updated to the latest version.
  
• Clear Cache (Android):
  Go to Settings > Apps > The game > Storage > Clear Cache.
  
• Clear Cache (iOS):
  Go to Settings > General > iPhone Storage > The game > Offload App.
  
• Reinstall the Game: Try uninstalling and reinstalling the game. Progress is saved if connected to a King or Facebook account. Boosters and lives might be lost!
  
• If nothing helps, Contact Support: https://soporto.king.com/contact