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Why I'm not able to purchase gold for extra moves and and shop is not opening ?
I have lost my 750 level streak because of that
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Hello @Servani🤗 Welcome to the King Community!
I am sorry to hear about the issue with the purchases in your game!
Can you tell me which device you are using to play the game? Are you logged in with Facebook or King account?
Do you see any error message when you try to make a purchase? If so, can you post a screenshot of it?
Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫