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why is my score not being updated
Hi there Jarpen101 and thanks for reaching out!
We'd love to help you with your score not updating, but could you please share a few more details so we can better understand the issue?
Is this happening in a specific event or mode (like Episode Race, Season Pass, etc.)? Are you playing on a mobile device or a PC? Is your game app updated to the latest version?
If possible, a screenshot of what you're seeing could also help us look into this faster.
Looking forward to your reply so we can get this sorted 😊
What score are you talking about? Please elaborate. Are you referring to your played levels? Gold bars? Chocolate box? Candy Royale? Top That? Another event?
why is my score not being updated properly?
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As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
I lost 10 gold while redeem for life at level 15256. Some technical error happened and deducted totally 20 golds instead 10. Pl credit to my account
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
says im under age so cant play im 65+ and play on other laptop
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
