Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Temu Werbung ist fehlerhaft

Die Temu Werbung ist fehlerhaft. Wenn am Ende der Werbung auf das Kreuz tippt, öffnet sich die Temu Webseite. Hier muss mann die Task schließen. Danach wird Candy crash neu gestartet. Die zuvor erzielten Erfolge gehen verloren. Der Effekt tritt nur bei der Temu Werbung auf. Könnt ihr den Entwickler beeinflussen. Ich habe so schon verschiedene Events trotz grossem Fortschritt verloren. Irgendwann macht das Spiel keinen Spaß mehr.

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RainerH

https://community.king.com/en/candy-crush-saga/discussion/comment/3329239#Comment_3329239

https://community.king.com/en/candy-crush-saga/discussion/comment/3329245#Comment_3329245

Das Problem ist weiter existent. Der Timer läuft runter, das Kreuz erscheint. Nach dem Anklicken des Kreuzes erfolgt kein Rücksprung zu Saga sondern die Temu Webseite wird geöffnet. Gibt es eine Lösung? Es muss doch extra viele Spieler betreffen?

RainerH

Zu meinem Screenshot. Man sieht, daß eine neue Task geöffnet wird.

Techz_3712

https://community.king.com/en/candy-crush-saga/discussion/comment/3329238#Comment_3329238

Thank you for sending the screenshot! Don't forget to report Ads to the player support team according to @kiara_wael's comment!

RainerH

Im screenshot sehen Sie das Problem

Screenshot_20250521_112930_One UI Home.jpg

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. We have prepared some steps HERE on how to report Ads to our Player Support Team so they can have a look.

Techz_3712

Thank you for your feedback! That sounds really frustrating. We'll report the issue with the Temu ad and hope the developers can find a solution. It's a shame when game progress is lost due to such problems. Thank you for bringing it to our attention!

Danke für deine Rückmeldung! Das klingt wirklich frustrierend. Wir werden den Fehler mit der Temu-Werbung weiterleiten und hoffen, dass die Entwickler eine Lösung finden. Es ist schade, wenn durch solche Probleme Spielfortschritte verloren gehen. Danke, dass du es gemeldet hast!

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Accepted answers

All comments

Techz_3712

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. We have prepared some steps HERE on how to report Ads to our Player Support Team so they can have a look.

RainerH

Im screenshot sehen Sie das Problem

Screenshot_20250521_112930_One UI Home.jpg

Techz_3712

https://community.king.com/en/candy-crush-saga/discussion/comment/3329238#Comment_3329238

Thank you for sending the screenshot! Don't forget to report Ads to the player support team according to @kiara_wael's comment!

RainerH

Zu meinem Screenshot. Man sieht, daß eine neue Task geöffnet wird.

RainerH

https://community.king.com/en/candy-crush-saga/discussion/comment/3329239#Comment_3329239

https://community.king.com/en/candy-crush-saga/discussion/comment/3329245#Comment_3329245

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…