Ads and lives from friends

carmendumitrascu

Why can’t I get ads and lives with from friends anymore?

Tetem'

Hi and welcome to the Community! 🤗

I am sorry to hear that the Ads are not showing up in your game, I will be happy to explain what is happening.

Please note that special events like the Ads are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.

However, events and features in our games can temporarily disappear when there is a connection issue during login. Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are sadly unable to add features back manually. 😕

As for receiving fewer lives in your game! Let's try a few things to fix that:

1. Restart the Game: Sometimes, a quick restart can unfreeze those lives.
2. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

In the meantime, please keep requesting lives from your friends so your requests appear in their mailboxes.

You can also check this article for further information:

https://community.king.com/en/Mod-corner/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

I hope this helped! Have a sweet day! ⭐️

Tetem'

Hi and welcome to the Community! 🤗

I am sorry to hear that the Ads are not showing up in your game, I will be happy to explain what is happening.

Please note that special events like the Ads are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.

However, events and features in our games can temporarily disappear when there is a connection issue during login. Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are sadly unable to add features back manually. 😕

As for receiving fewer lives in your game! Let's try a few things to fix that:

1. Restart the Game: Sometimes, a quick restart can unfreeze those lives.
2. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

In the meantime, please keep requesting lives from your friends so your requests appear in their mailboxes.

You can also check this article for further information:

https://community.king.com/en/Mod-corner/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

I hope this helped! Have a sweet day! ⭐️