Bugs, level 284 and 311

https://community.king.com/en/candy-crush-saga/discussion/comment/3333043#Comment_3333043

Thank you so much for the detailed explanation and the screenshot,that already helps a lot 🙌

Hold off on uploading the video for now. Since the Community doesn’t support direct video uploads, you’d need to use something like Google Drive, Dropbox, or YouTube and I know that’s a bit of extra work.

I’ll go ahead and pass on everything you’ve shared so far to the team. If they need more info or the video later on, I’ll get back to you.

Really appreciate you taking the time to report this 🤗

screen-20250528-235054_exported_6234.jpg

I have a video @QueenB but it's 196mb 😭😭. I can upload it somewhere if there is

But it looks like, my first move was a colour bomb, a nest of 3 explodes but only 2 dragons come out. I started at 12, lots of action, nest on left exploded completely, nest on right had 1 egg, but when I count, there are 6 dragons on the screen plus the 1 egg. You can see from the screen shot from the video, 8 dragons in the counter at the top but only 6 on screen and 1 egg.

https://community.king.com/en/candy-crush-saga/discussion/comment/3332781#Comment_3332781

https://community.king.com/en/candy-crush-saga/discussion/comment/3332778#Comment_3332778

Thanks for getting back to me with those details. I’ve passed everything along to the team, including that it seems to happen only on the first attempt and usually during heavy cascades or big combos. It’s a tricky one to track since it doesn’t repeat, but your feedback really helps flag it.

We’ll keep you posted if we hear more, and if anything similar happens again, feel free to share 🙂

https://community.king.com/en/candy-crush-saga/discussion/comment/3332765#Comment_3332765

It only happened to me once, and it was the first attempt. I had my Super Color Bomb active, so there were big explosions at the beginning of the level, and probably massive cascades too. My experience seems to be similar to wonderbison's.

Yes, lots of cascades and it was one first attempt. Second attempt seemed fine

https://community.king.com/en/candy-crush-saga/discussion/499077/bugs-level-284-and-311

https://community.king.com/en/candy-crush-saga/discussion/comment/3332432#Comment_3332432

Hi wonderbison and MannyFae 👋

Thanks again for flagging this issue and sharing all the helpful details so far as it really helps a lot!

We’ve passed this on to the team, but since this bug seems a bit tricky to catch (especially because it appears to only happen once), they’re wondering if we might be able to gather just a bit more info to help with investigating.

@MannyFae, would you say it’s accurate to assume that the missing dragon issue typically only happens on the first attempt of a level? Once players replay the level, everything works fine is that your experience too?

@wonderbison, you mentioned that this seemed to happen when there was “a lot of action”, just to double-check, did you mean there was a cascade (lots of automatic matches after one move), or something else?

We know this bug is frustrating, especially when it affects win streaks and progress and we really appreciate you taking the time to report it so clearly.

Hopefully we can help get this sorted soon!

Thanks for confirming this!

Here's another case of the dragon nest bug, @QueenB .

Hi
Yes, in both cases there were multiple dragon egg nests with, I reckon 8+ dragons in the problem levels

Thanks

Hello @wonderbison

Thanks for reporting this! There are currently multiple versions of levels in the 200-300 range around. Can you please clarify if there was a dragon nest like the one below in any of the levels where you encountered the bug?

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Hello @wonderbison

Hi
Yes, in both cases there were multiple dragon egg nests with, I reckon 8+ dragons in the problem levels

Thanks

Thanks for confirming this!

Here's another case of the dragon nest bug, @QueenB .

https://community.king.com/en/candy-crush-saga/discussion/499077/bugs-level-284-and-311

https://community.king.com/en/candy-crush-saga/discussion/comment/3332432#Comment_3332432

Hi wonderbison and MannyFae 👋

Thanks again for flagging this issue and sharing all the helpful details so far as it really helps a lot!

We know this bug is frustrating, especially when it affects win streaks and progress and we really appreciate you taking the time to report it so clearly.

Hopefully we can help get this sorted soon!

Yes, lots of cascades and it was one first attempt. Second attempt seemed fine

https://community.king.com/en/candy-crush-saga/discussion/comment/3332765#Comment_3332765

https://community.king.com/en/candy-crush-saga/discussion/comment/3332781#Comment_3332781

https://community.king.com/en/candy-crush-saga/discussion/comment/3332778#Comment_3332778

We’ll keep you posted if we hear more, and if anything similar happens again, feel free to share 🙂

screen-20250528-235054_exported_6234.jpg

I have a video @QueenB but it's 196mb 😭😭. I can upload it somewhere if there is