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There never was another a dragon so I could beat this level. I lost my winning streak and used 25 coins.
Hello @eaver
I am sorry that you have lost your winning streak due to a bug. Can you let us know if there was a dragon nest similar to the one below on the level where you encountered the bug?
In any case, as you have lost gold bars, I suggest contacting support through this link.
You will receive an automated email at first. Reply to that email and explain your problem. We were told that Support cannot restore win streaks, but hopefully they will compensate you for the gold you spent due to this bug.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…