I have all audio settings turned off but the game is still playing music. How do I fix that?

Mombie

I have all audio settings turned off but the game is still playing music. How do I fix that?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, Please try

1. Check and Adjust Game Settings:

• Go to Candy Crush's settings (usually a gear icon).
• Ensure that both "Music" and "Sound Effects" are toggled off, not just muted. 

2. Verify Device Audio Settings:

• Make sure the volume on your device is not muted and is at a reasonable level.
• Check both the physical volume buttons and the audio settings within your device's Control Center. 

3. Restart Your Device:

• A simple restart can often resolve temporary glitches affecting audio. 

4. Update Candy Crush:

• Make sure you have the latest version of Candy Crush installed. Check the App Store or Google Play Store for updates.