La app no funciona, ya la desinstale y volví a instalar y sigue sin funcionar

maryan73

No funciona la app la desinstale y volví a instalar y sigue sin funcionar

kiara_wael

Hi and Welcome to the King Community

If Candy Crush isn't working after uninstalling and reinstalling, you might need to check for updates for the game, your phone's operating system, or the App Store itself. You should also verify that your device is compatible with the latest version of the game. If those steps don't resolve the issue, you can try clearing the app's cache and data on your device. Troubleshooting Steps:

1. Update Candy Crush: Make sure you have the latest version of Candy Crush installed. 
2. Update Operating System and App Store: Ensure your phone's operating system and the App Store are up to date. 
3. Check Compatibility: Verify that your device is compatible with the latest version of Candy Crush. 
4. Clear Cache and Data:
   • Go to Settings: Open your device's settings. 
   • Find Candy Crush: Locate Candy Crush in the app list. 
   • Clear Cache and Data: Clear the app's cache and data. 
5. Restart Your Device: After clearing the cache and data, restart your phone. 
6. Check Internet Connection: Ensure you have a stable internet connection. 
7. Contact King Support: If the issue persists, contact King Support for further https://soporto.king.com/contact