No moves on level

sjordan201

I was playing level 8632 and it ended right away saying I have no moves and failed. I lost my booster and my chance at the gold bars

Is there anything I can do???

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/500311/no-moves-on-level

You could complain about this level to player support. Use settings in your game: It's the small pink cogwheel at the top fo the map screen. Then go to the Help Centre, which has the ? symbol and there scroll through all the options until you see "contact us" right at the bottom.

It is totally unfair when the game does this: It's when our numerous win streak and starting boosters take up spaces on the starting board that block the moves originally intended in the level design. It could be avoided if King change the time of when those boosters drop, so it is important we report these levels so King can fix them for other players. It's especially bad if we lose Candy Royale because of this. Player Support should give you something to compensate.

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback Please Check app update - Log out game - Restart Device - Open game and Log in.

If you still aren't able to make move in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!