Sign Up!

Season pass keeps resetting!

Options
LDBr
LDBr Posts: 70

Level 3

I recently completed all levels of Season Pass. I didn’t collect the rewards straight away. When I logged back in, it had reset to a lower level.

Every time I get closer to again completing it (Last tier 19/20), it reset again (13/20). This is ridiculous!!!!!

Comments

  • KiwiBird97
    KiwiBird97 Posts: 172

    Please force stop the game and restart it. If the problem persists, clear the cache (not the data) and try again.

  • christinewupp
    christinewupp Posts: 13,222
    edited June 8

    ……

  • LDBr
    LDBr Posts: 70

    Level 3

    Nope. No luck. It still keeps resetting back to lower levels. I was on level 9, and when I came back later, it was showing as being on level 6.
    It's seriously stuffed up! Don’t know what the coders are doing - they need to improve!!

  • quekkc
    quekkc Posts: 348

    From my observation, this bug happens to those playing on multiple devices. The completed levels are not syned across all devices immediately. To prevent this occurrence, you should refrain from playing on other devices for a certain period. 12 hours, 24 hours, …? You go test it out and tell me.

Hey! Would you like to give us your opinion?