why do I have to turn off sound and music almost every time I start the game

Question

cbauer50 · Answer

You misread my question.  I want the sound OFF, not ON.  I turn it off in the music and sound effects.  Next time I start playing, it's ON agin.

How do I update Candy Crush?

kiara_wael · Answer

Hi and Welcome to the King Community

It sounds like you're experiencing a persistent issue with Candy Crush where the sound and music settings reset to "off" every time you start the game. This can be a frustrating experience, but there are a few things you can try to resolve it:

* 1. Check the game's internal settings:Look for an "Audio" or "Sound" option in the game's menu. Ensure that both "Music" and "Sound Effects" are toggled on.
* 2. Check your device's settings:Make sure that your phone or tablet's volume isn't muted or that the game isn't explicitly set to be muted in your device's sound settings.
* 3. Update Candy Crush:Ensure that you're using the latest version of the game. Updates often include bug fixes that might be related to this issue.
* 4. Restart the game:Sometimes a simple restart can resolve temporary glitches.