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I won the episode race today. I won 25 gild bars. I watched ad and gained 15 extra gold bars. But when i clicked claim button the status of my total gold bars got decreased. Can someone please check the history and correct this error for me
Hi my friend sorry to hear that
can you share your ticket number and I can pass it on to our team 💓
No I have not used them for extra move. I won the race and got 25 bars plus extra 15 for watching the ad. So my total should exceed 3000. It becomes 2119. Next day automatically it becomes 2116. You can't use 3 bars for anything. Something went wrong.
Hi. Do you remember using gold bars for extra moves while playing an episode race. Normally we pay gold for extra moves(sometimes ads). If your used gold bars for extra moves they deduct it.
Tried contacting support team. No luck. They misunderstood my request. I lost gold bars and want them back. Pls help
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
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“Why is it that every time I won a streak, I no longer receive gold? Is it a bug??
لا استطيع عبور المستوي 18230منذ أكثر من يومين بدأت أفقد الأمل اريد المساعدة احتاج ٣ مصاصات كي افوز ب عشرة سباءك دهب اعبر من خلالها المستوي ساعدوني
Dear Sir or Madam, Today I paid 2,99 euros to get the 30 gold bars from my piggy bank... An error occurred during the operation but the money was actually withdrawn from my bank account without getting the 30 gold bars. In advance thank you to solve the problem, Best Regards
hi plz 4 token aren’t enough I’m already out of tokens plz we need more token for 3rd knockout and for the final plz help
Hello, Candy Crush Saga is stuck in offline mode on my iPhone. Wi-Fi and cellular data are working, and Candy Crush Soda Saga connects normally, but only Candy Crush Saga cannot go online. Facebook and King account login both fail and ask me to go online. I already reinstalled the app and reset network settings. Please…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
