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I won the episode race today. I won 25 gild bars. I watched ad and gained 15 extra gold bars. But when i clicked claim button the status of my total gold bars got decreased. Can someone please check the history and correct this error for me
Hi my friend sorry to hear that
can you share your ticket number and I can pass it on to our team 💓
No I have not used them for extra move. I won the race and got 25 bars plus extra 15 for watching the ad. So my total should exceed 3000. It becomes 2119. Next day automatically it becomes 2116. You can't use 3 bars for anything. Something went wrong.
Hi. Do you remember using gold bars for extra moves while playing an episode race. Normally we pay gold for extra moves(sometimes ads). If your used gold bars for extra moves they deduct it.
Tried contacting support team. No luck. They misunderstood my request. I lost gold bars and want them back. Pls help
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
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how can you retain all your free gifts as i need to re install candy crush crashing reason
Hello, I actually have 2 separate accounts that I play on. My main account that I had been playing on since May of 2023 is at level 18,494 and the 2nd account is at 1,611. I started the 2nd account in September because I thought it would be fun to start again from the beginning and I haven’t really played on my main…
hello. I want to ask. why can't I play Candy Royal? for about 3 months now.? thanks for the answer
I collected all the tapes in the right timeframe but did not get my 300 goldbars. That feels real unfair. Is it still possible to get them? I earned them fairly.
II Need help, theres only ad whether.com but it doesn't work at all.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
