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Ive gotten this and freezes, I don’t have any updates pending to do. This is getting annoying because I have to restart my phone
Has anyone had an issue when watching videos to get extra moves?
Hello @MaElenaC yes I have had an issue similar to you
Yesterday watching an advert to get boosters at the beginning of a level I received a blank screen after watching the advert and pressing the X.
I just see this as a part of the overall problem that King has with adverts. King hasn't been able to stop adverts freezing I crashing our game since 2021.
Hello @MaElenaC🤗 Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game with the Ads! We do have complaints about different Ads but, this is not one of those!
The best way to receive assistance for this particular issue to contact King Player Support team and report the Ad. Please follow below steps⬇️ to report the Ad from your game App itself:
If you have any other questions, please type below🍫🍬🍫
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
