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Can anyone assist me to get back my account. I lost access to my old email account, but I have the user id and the receipts from Google play
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Hello @yvonnepyt🤗 Welcome to the King Community!
That email you have received to ask questions here - is an automated email, which, we all receive after sending a complaint!
Please do not pay attention to it, but wait for about 2 days to hear back from a real agent. If you did not receive any reply by tomorrow evening, please send a reply to that automated email and inform them that you are still waiting for assistance. Someone should reach you soon after that!
If you have any other questions or need assistance, please let me know🍫🍬🍫
This sounds like you may be out of luck if that form doesn’t work :(
I have already filled in the form, but I only received an email that asked me to ask questions here.
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here: