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Tried to change outlook email address to a gmail. Result was being locked out of years of progress.
Has anyone experienced this issue
Thanks
You are unable to retrieve your account one either email address?
Hello @Bubb1988🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing with the progress in your game!
If you can contact King Player Support team, they will be able to assist you with restoring your game progress. You can do this from your game App itself!
Please let me know if you need further assistance with sending complaint.
Reply back by typing below🍫🍬🍫
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…