Candy Royale keeps disappearing mid - event

Aries2020

It keeps disappearing! I start it, I may step away for an hour and when I come back, it's gone and I was only at level 6 out of 12! It keeps doing this both on Android and IPad. And YES. MY GAMES ARE TOTALLY UP TO DATE AND SO IS MY SOFTWARE. So please don't respond with that. I'm so annoyed by this. King should spend more time fixing their bugs, than constantly taking away the events and features that make this game fun. And leaving us with an empty game and nothing to do or achieve in it. And whatever this Prize Palooza is that's coming up tomorrow, I'd much rather have Elite Candy Royale back. King FYI.

Aries2020

The only one. And my connection is fine. Thank you.

kiara_wael

Hi and Welcome to the King Community

Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.However, events and features in our games can also temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.

Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.If these steps don't help it means those features aren't available right now for