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cna you please help me get back my levels I was on 6540 I think MY ID # is 1007885204
Hello @sherylannteves🤗 Welcome to the King Community!
Just wondering and for my clarification…. were you on level # 6540 but, finding yourself at #6456?
Is that what you were referring to when you asked to "get back your level progress"?
As our Community In-charge mentioned above, the more details you provide, the better assistance we can be!
To reply back, please type below. If you have any screenshots to share, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
Your progress may already be linked to a King account, so you could try logging in with your email address.
Hi @sherylannteves 👋 Welcome to the Community!
Thanks for sharing your ID… based on that, it looks like your progress is safely backed up, and you’re actually on level 6456 😊
What exactly happened? (Did you switch devices, reinstall the app, or change accounts?)
Once we have a bit more detail, we can guide you to get your progress back up and running 💪
Looking forward to your reply!
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
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It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
Why does I can not have extra move after watch ADs now ?
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
