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why do my lives/hearts disappear when I shut down my computer?
Hi and welcome to the Community! 🤗
I am sorry to hear that your lives/hearts disappear when you shut down your computer. Allow me to explain why this might have happened.
While it is possible to store lives on your device for offline usage, we cannot guarantee that they can be kept indefinitely.
Lives can get lost through an update of the app or when restarting your device, as this clears a certain amount of memory.
We suggest not storing too many lives or moves at a time, as a full mailbox can affect the functionality of the game.
As these lives can be lost, it's always best to use them as you receive them, and don't forget it's still free to ask your friends for plenty more if you need some.
Hope this helps, have an amazing day! ⭐️
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I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
where di my candy crush go i was in 6300 now its all gone
ads kick me out
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I see the level has not yet been fixed, how do we play past the level because now I am stuck there
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
