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"Why can't I change my profile picture or avatar? I’ve tried several times, but it always says 'image upload failed. Try saving again.' I hope Candy Crush management can help me."
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Hello @L4wr3nc3 and Welcome to our Community! Please tap HERE for a relevant article in our Help Center.
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps?
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
👨👩👦👦 New to the Community? Register HERE in just 2 seconds. National Day and Flag is very important for every Nation. So let us take some time to remember and value our Nation this month of September. To participate let us know where you are playing from: Your Country or region Share the image of your country's or…
the only way to get keys, is to hit the skull, correct? Thank you
I’m right at the end and there’s no way I can get 3 tapes in 2 days. That’s like 300 levels 🤬
Comprei no jogo e não chegou a compra
Has anyone managed to beat the FEED THE TROLL challenge? I never have
