FACEBOOK

Fredy_12000

Me cortaron el facebook y no tengo como seguir jugando a candy. yo llevo el puesto # 12408. Me podrian activar mi facebook para poder seguir jugando.

My Facebook account was cut off, and I can't continue playing the game. I'm ranked #12408. Could you activate my Facebook account so I can continue playing?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/504582/facebook

Hi @Fredy_12000 and welcome to the Community 👋

I'm sorry to hear about your Facebook account, but unfortunately we don’t have the ability to reactivate or restore any Facebook profiles. For that, you’ll need to get in touch directly with Facebook’s support team.

However, don’t worry, you can still recover your Candy Crush game progress! Here’s what you can do:

1. Open the Candy Crush Saga app on your device.
2. Tap the gear icon (⚙️) to access settings.
3. Tap Sign in and choose to create or log in with a Kingdom account (using an email).
4. Once that’s done, contact Player Support from inside the app and explain that you’ve lost access to your Facebook and need help restoring your progress.

This way, your game will be saved on your King account, and you won’t need Facebook anymore to keep your progress safe. 🙌

Here’s a helpful guide on how to create a King account:
How to create a King account

Let us know if you need help along the way 😉

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can take a look in your game.

You can also email them from here:

https://soporto.king.com/contact