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I buy boosters and save them. So lately they are gone when you run out of lives then come back later. Since when? What a rip off
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support Team so they can take a look in your game.
You can also email them from here:
Hello @emma78 and Welcome to our Community!
Your problem sounds unique, and I can understand how frustrating it must be! It is interesting that it seems to be correlated with your lives.
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Hi and welcome to the Community! 🤗
I am sorry to hear that you're having this issue with your boosters.
I will be happy to assist you as best as I can, however I would need you to clarify the issue a little more, are the boosters disappearing when you run out of lives? Do they come back or do they get permanently lost? What exactly do you see in your game?
Awaiting your reply, have a nice day!
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Unable to purchase
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