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"I can't play because it's stuck on this screen."
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Hello @thiagodq77 and Welcome to the King Community! I encourage you to contact Player Support about this glitch. I understand how frustrating it can be, and we want Player Support to be aware of all glitches. While their initial automated response will suggest standard troubleshooting steps, reply until you get a ticket number to know that a live person is responding.
You can contact Player Support directly through your game's Settings menu. Tap on the "Settings" gear icon, then select "Help Center" and "Contact Us."
I posted about the same issue on another post with the exact same picture. I contacted King and the A1 automated response suggested that I make sure my game was updated, clear cache, force closure by tapping five times on the dark screen (screen is not dark), logging in/out. Nothing has worked for me. I have been stuck on this screen for three days. @kiara_wael
Attention all Candy Crushers - in celebration of Candy Crush Saga reaching the 21,000 level milestone - for this contest you must replay your most recent milestone and win it with 3 stars (gold or sugar - it doesn't matter) 👉RULES: Post a screenshot of your game map, showing your avatar and where you currently are in CCS.…
Hello Candy Crushers! ❄️ Just in time for the holiday season - Candy Crush Saga has once again reached another amazing milestone! This time it is Level 21,000!🎉 For those players who have reached this magnificent milestone, please post below a screenshot of your game map, showing your avatar and that you have reached (or…
Win a year’s supply of Gold Bars Get ready to end the year with a bang. Winter Cup is back and it is bigger than ever. This is the main tournament of the season and the prize is one players wait for all year. The top champions in the Final will win 100 Gold Bars every month in 2026. That is a whole year of Gold Bars.…
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
how to add gift card
I have buy gold barof rupees35 it did not delevred to me an when 2nd time i have tried again failed my amount rupees 70have bee deduceded from my acc an got nothing so i need my money to be refunded in my acc
So, I lost my phone,and in the old phone I played up to 17300 and more. Now I have a new phone, I logged in, it took me back to 12000 which is not very good. Please what can I do?
Everytime I open the game it gets stuck on this screen. It doesn't show an "X" to close the screen, and the "change task" doesn't do anything either. Any ideas? I've restarted my phone, force stopped the app, still nothing. The only thing I haven't done is uninstall and reinstall.
why am I not getting my daily booster delivered into the game?
