gold bar

L4wr3nc3

I loaded gold bars twice using my GCash account, but the amount was deducted from my balance and the gold bars did not reflect in my Candy Crush account. May I request assistance from the Candy Crush management regarding this issue? I will wait for your response. Thank you very much.

MountainMom

Hello @L4wr3nc3 and Welcome to our Community! We would live to help you but we cannot resolve issues with purchases in this Community. Instead, you will need to contact Player Support. There is a process described in our Help Center that will guide you through that process. Tap 👉HERE👈 to be redirected to the topic for "My Purchases."

MountainMom

Hello @L4wr3nc3 and Welcome to our Community! We would live to help you but we cannot resolve issues with purchases in this Community. Instead, you will need to contact Player Support. There is a process described in our Help Center that will guide you through that process. Tap 👉HERE👈 to be redirected to the topic for "My Purchases."