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Hello @king6427🤗 Welcome to the King Community!
I am sorry to hear that you are experiencing log-in issues on your Windows game Apps. Steps given in previous answer did not work for you because that post was from last year and the process to "sync" accounts has been changed!
The issue of not able to log into Windows App with Facebook is a known one! King team is aware of it and working on a fix. But not sure, when the Fix will be rolled out!
Hence, for time being, players are advised to play the game either on mobile device or log into the Windows 10 App with a King account.
I have requested to move your question to different area, so that, we can discuss in detail!
Thank you for your patience and understanding🙏
No, that didn't help especially on a Windows 11 PC. No "login" to click on in the upper right. I've tried everything, when trying to use my Facebook login to retrieve my progress on Candy Crush Saga. I get that "your browser is not updated" even though I have ALL three of the browsers: Firefox, Edge and Chrome, ALL updated to their most current versions. Here's the oxymoron; I can "create a KING account" without the browser update message on Candy Crush Saga but when trying to use the Facebook login to retrieve my progress I get the "update browser" message. I've updated the Candy Crush Saga game from the Microsoft store that's what started this mess. "IT'S SOMETHING WITH THE King Candy Crush Saga's INTERFACE WITH FACEBOOK"……NOW here's the rub, "I have Candy Crush SODA Saga on the same Windows 11 PC" and it cried to update and the same Facebook account that I used on Candy Crush Saga and CANDY CRUSH SODA SAGA stayed SIGNED IN. Lessons learned, NEVER re-sign into CANDY CRUSH SODA because on a Windows 11 PC IT WILL NEVER TAKE. NEVER SIGN OUT PERIOD of your Facebook account on Candy Crush Saga Game PERIOD.
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
Your 2025 Candy Crush Saga year has officially been unwrapped 🙌 Starting today, you’ll see the special Candy Unwrapped widget in your Saga map. Tap the Unwrapped widget to open your own year in review and enjoy a fun look back at the levels you crushed, the candies you matched and the little victories that made your year…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
This popped up in my game today. On my map, I spotted a Pin Swap point that was three levels away and had a 24-hour timer. The game urges players to play fast, mentioning that rare pins get claimed quickly. Indeed, one of the pins had already been taken by someone before I completed three levels (and a chocolate box 🙂).…
I wonder if you fantastic people can shed some light on another recent 'issue' I've noticed? The above screenshot shows my group for the weekly tournament. I've come 2nd in each weekly tournament for the past fortnight, so was envisaging a tough group this week........ EVERY other player is brand new to the game this week!…
Candy Unwrapped is already live in the game, and today the fun continues with a special mini tournament. This is your chance to show off your sweet skills while enjoying the new Unwrapped look. Play new levels, collect Color Bombs, and climb your leaderboard to reach the Final. The top players can win up to 100 Gold Bars.🥳…
I hate star tournament. I lose progress on lots of activities when I start star tournament. Then I have to start again when it finishes. Can you get rid of it?
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
