Facebook login/connect on Candy Crush Saga UWP (Windows 10/11) app issue

TongThanhHung

When I try to login/connect into Facebook (just after the email/phone and password input), it shows the white screen, preventing me to log in. However, I think this app is using the older WebView runtime version of this app. Can their devs of Candy Crush Saga update it?

Your sincerely,

T. Thành Hưng

MountainMom

Hello @TongThanhHung and Welcome to this King Community!

I do not have a Facebook account, so my advice is to explore Facebook-related topics in our Help Center. The hyperlink for the Help Center can be found at the bottom of the page.

Last month a "black screen" glitch was reported to be affecting some players, where the map in Candy Crush Saga had a big black blocked out area and no levels were shown. The studio team has been working to fix that issue, but I have not seen an update. Perhaps you have a similar problem. Have you tried our standard troubleshooting tips?

MountainMom

Hello @TongThanhHung and Welcome to this King Community!

I do not have a Facebook account, so my advice is to explore Facebook-related topics in our Help Center. The hyperlink for the Help Center can be found at the bottom of the page.

Last month a "black screen" glitch was reported to be affecting some players, where the map in Candy Crush Saga had a big black blocked out area and no levels were shown. The studio team has been working to fix that issue, but I have not seen an update. Perhaps you have a similar problem. Have you tried our standard troubleshooting tips?