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I paid for the purchase but did not receive the gold.
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@kessara, I assume you have followed the instructions in the article from our Help Center. If so, I regret that you have not received a refund or the item you purchased. We, in this Community, cannot resolve issues related to player purchases. So I encourage you to contact your bank or credit agency to refute the charge for the purchase you did not receive
No refund received
Hello @kessara and Welcome to this King Community!
I am sorry to hear you did not receive your purchase. Sometimes, it is helpful to wait a few minutes for your gold bars to arrive. Or it might be helpful to close your game and then reopen it (do NOT uninstall it). If your gold bars still do not appear, you will need to contact Player Support. Instructions on how to do that can be found in an article in our Help Center. Tap πHEREπ to be redirected to that article.
